Processing includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.
Processing does not apply to purely verbal, unrecorded communications
References:
Article 4(2) and (6) of the GDPR
Section 3 of the DPA 2018
Cases:
David P Scott v LGBT Foundation
[2020] EWHC 483 (QB)